Please allow 2 to 5 days for shipping. 

All orders will be processed within 24 hours of purchase.

Touched by Jay is not responsible for delivery delays due to weather, mishandling by carrier, undeliverable addresses, or incorrect addresses/contact information for all shipments.

Undeliverable addresses include incorrect/insufficient address, missing P.O. box numbers, refused or return to sender. Touched by Jay is not liable for any lost or stolen packages due to incomplete addresses, undeliverable addresses, or return to sender. 

All customers are responsible for inputting the correct billing and shipping address. Any requests for order changes will be considered but are not guaranteed.